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Accessibility Statement

Last updated: September 30, 2026

Canduo believes everyone should be able to learn about and get support for Canduo Essentials, including people with disabilities. We have invested in making this website accessible and continue to improve it.

This statement describes the accessibility level of the Site, the adjustments we have made, known limitations, and how to reach us if you encounter a barrier.

1. Accessibility standard

The Site was built to conform to Israeli Standard IS 5568, which is based on the Web Content Accessibility Guidelines (WCAG) 2.0 at level AA, as required by the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 5773-2013. We also follow WCAG 2.1 AA where practical.

The Site is designed to work with keyboard-only navigation and with screen readers such as VoiceOver and NVDA, in recent versions of Safari, Chrome, Firefox, and Edge.

2. Adjustments we have made

Among other things:

  • every page can be navigated and operated with a keyboard, with a clearly visible focus indicator;
  • a "Skip to main content" link is the first item on every page;
  • pages use semantic headings, landmarks, and lists so screen readers can navigate them;
  • interactive elements (menus, the FAQ, the contact form, the cookie banner) have accessible names and announce their state;
  • form fields have labels, and errors are announced to assistive technology;
  • decorative images and animations are hidden from screen readers;
  • text can be enlarged to 200% using browser zoom without loss of content;
  • animations are reduced automatically if your device’s "Reduce motion" setting is on; and
  • the Site is responsive and works on phones, tablets, and desktops.

3. The accessibility menu

The round accessibility button in the bottom-left corner of every page opens a menu that lets you:

  • increase the text size (up to 150%);
  • switch to high contrast;
  • underline all links;
  • use a plain, more readable font with extra spacing; and
  • stop all animations and motion.

Your settings are saved on your device and apply to every page until you select "Reset all". The menu is built into the Site; it is not a third-party overlay and does not collect any data.

4. Known limitations

Despite our efforts, some parts of the Site may not yet be fully accessible. Known issues we are working on:

  • some secondary, low-emphasis text on dark backgrounds has lower contrast by default — the "High contrast" option in the accessibility menu raises it to full contrast;
  • the App Store download badge is shown as a non-interactive placeholder until the app is published; and
  • this statement covers the website only. For accessibility of the Canduo Essentials iPhone app, contact us using the details below.

Content linked from the Site but operated by third parties (such as Apple’s App Store pages) is outside our control.

5. Contact our accessibility coordinator

If you run into an accessibility barrier, need information in an alternative format, or have a suggestion, please contact our accessibility coordinator. Let us know the page, what you were trying to do, and the assistive technology you use, if any. We aim to respond within 5 business days.

  • Email: canduoapp@gmail.com